Arya's Corner : Recent Publications

This is started to store some of the technical papers/writings of mine

Friday, March 20, 2009

Entrepreneurship on S&T

I am taking a seminar with the Human Resource Development Centre (HRDC) of the CSIR at Gazhiabad next week. This seminar will be primariliy to interact with a group of technocrats from Mangolia. HRDC is providing a training service on Research and Development. My part is to discuss with them about S&T Entrepreneurship. In this connection I was asked to preapre a short study material on the subject. Here it is:




An Essay on Entrepreneurship
Dr AK Sengupta
Senior Consultant, Consulting Engineering Services (India) Limited
Formerly Professor, International Management Institute, New Delhi

How does one define the term “Entrepreneurship”? One of the most useful definitions, from the points of view of an economist, is as follows:

Entrepreneurship is the practice of starting new organizations or revitalizing mature organizations, particularly new businesses, generally in response to identified opportunities. It can be defined as a creative human act involving mobilization of resources from one level of productive use to a higher level.

An entrepreneur is therefore someone who is an action oriented person with unusual foresight to recognize potential demand for goods and services. He/she has the ability to conceive novel applications from available resources, and to transform existing or latent demand into supply. Entrepreneurs are truly change agents who influence society by creating new enterprises, and at the same time get influenced by society to recognize its needs and fulfill such needs by astute management of resources.

According to Joseph Schumpeter, the Nobel Prize winning economists of early 20th century, an entrepreneur is a person who is willing and able to convert a new idea or invention into a successful innovation. He/she often brings about “creative destruction” across markets and industries, whereby established ways of doing things are destroyed by creating new and better ways of getting things done and new products and business models come into being. Entrepreneurs are essentially innovators, who through new and unusual combination of resources and methods of commerce satisfy customer wants and generate wealth, profit or societal good. They are achievement oriented individuals driven to seek new challenges and new accomplishments, and often are the engines of industrial growth. They are people who start new ventures with a vision of growth, seek constructive change, have the persistence to gather essential resources require and to overcome obstacles, and use their energy to achieve unusual results. One can make a long list of “traits’ or characteristics associated with entrepreneurship. Entrepreneurs are called “risk takers” (not gamblers), high achievers, (“failures” do not deter them), persistent innovators, dynamic leaders, and inspired energetic single-minded passionate individuals. According to Peter Drucker, the management guru, entrepreneurship is primarily about taking calculated risk. The behavior of the entrepreneur reflects a kind of person willing to put his or her career and financial security on the line and take risks in the name of an idea, spending much time as well as capital on an uncertain venture.

The human civilization has reached where it is today because of the contributions from millions of entrepreneurs who lived throughout the ages in all parts of the world. The earliest reference to entrepreneurial spirit can perhaps be traced back to circa 10000 BC when hunter gatherers got transformed into “agriculturist” communities. The early civilization in India or China thrived surely by the inspired leadership of artisans, farmers and trader. The European renaissance in the middle ages owes a lot to entrepreneurial activities of the artists, scientists and explores. The rapid industrialization in the nineteenth and twentieth century in Europe or Americas would not have happened without the unstoppable “never-say-die” spirit of the entrepreneurs in the farmlands, factories, universities, and scientific and business establishments in these countries.

The phenomenon of entrepreneurship has however not been monopolized in only a few countries. Across the globe growing number of people are realizing dreams of owning and operating their own enterprises. These businesses have been introducing innovative products and services, pushed back technological frontiers, created new jobs and employment, opened up markets (domestic as well as foreign), and in the process provided their founders with the opportunities to do what they enjoy most.

The interest in entrepreneurship has never been higher than it is now, at the beginning of the twenty first century. According to a recent survey, nearly 18% of adult Indians, 12% of adult Chinese and 11% of Americans are working towards starting their own enterprise/business or are already self employed and involved in some entrepreneurial activity. Fuelled by the downsizing trend among large corporations during the last few decades of the 20th century, there has been a surge of global entrepreneurship. Even thirty years ago, competitive conditions in the market place favored large organizations with complex hierarchy and layers of management. But advances in technology and knowledge led to conditions that demanded higher productivity from the capital employed, and companies had to shed manpower and improve efficiency. However, the same technological advancement also made it possible to create small companies that can cope with the pace of change, exploit market opportunities, adapt and adjust to new and modern technologies, and operate with competitive advantage. How do the small companies compete against giant corporations? According to a Harvard Chair Professor of Entrepreneurship, the answer is “because while the large corporations are studying the consequences, the entrepreneurs are jumping in and changing the world”.

The surge of entrepreneurial activity is demonstrated by the growth of small and medium sector enterprises (SMEs) across the world. In the USA, it is estimated that between 3 and 4 million new businesses are started every year. In India there are more than 12 million small businesses in operation that contribute to more than 40% of the nation’s Gross National Income (GNI). A large majority of these enterprises are based in the realm of Science and Technology (S&T). The march of S&T started in the nineteenth century in Europe, rapidly progressed in the post second world war era and got accelerated in the post 1970 decade in the myriad fields of manufacturing, mining and metallurgy, chemical engineering, biological an medical sciences, computer sciences, communication technologies and so forth. Many corporations that are industry giants today began very modestly as entrepreneurial ventures by individuals engaged in these S&T fields. To cite a few examples, Intel Corporation in Micro-electronics, Sun Micro-systems in electronic workstations, and Microsoft in software all began as start up companies in America. Similarly, in India we have examples of successful companies like Reliance Industries, WIPRO, Infosys, and Biocon. Many new fields of S&T which made debut only a few years ago, like bio-informatics, genetic engineering, 3G mobile communication, have already matured to a great extent and businesses worth billions of dollars have got established. As the S&T sophistication gets enhanced, opening up possibilities of newer technology innovations, the customer expectation and demands also are expanding, and consequently market opportunities emerge for starting new start ups.

All entrepreneurial endevours begins with an innovative idea which may be conceived at the workplace, out of experience, or observing and identifying a societal want, or through research and development efforts in laboratories, or university/college. Entrepreneurship is about translating the creative idea into a useful application, through a process of nurturing, developing, rationalizing, planning, implementing and finally commercializing (bringing it into reality for people or customers to accept). This is the innovation path all entrepreneurs have to traverse. For science and technology entrepreneurs, this process can often be facilitated in Incubators located in academic or scientific institutions, especially for the first generation S&T entrepreneurs, through providing initial working space, mentoring support from experts, networking, seed finance and so forth. Such Incubators have become quite common during the last twenty years or so in the United States, Europe, China, India and many other developed and developing countries.

Not all entrepreneurial initiatives aim only at generating wealth and profits for the individual promoters. Apart from commercial enterprises and independent businesses, there are two other categories of entrepreneurship, namely corporate entrepreneurship and social entrepreneurship. Corporate Entrepreneurship is concerned with those employees of an established corporation who exhibit spirit of entrepreneurship while engaged with specific tasks and responsibilities in the corporation. Corporate entrepreneurs, also known as Intrapreneurs, are those creative employees who combine the resources of the corporation in unusual ways to create innovative new products or services. An Intrapreneur has a knack to identify business opportunity before anybody else within or outside the corporation does, and often has the knowledge or skills to get things moving. He/she not only helps the company to become more productive and / or to introduce new products or services, and in the process ensures increased business and profits, it often leads to generating new divisions, subsidiaries or even new “spin off” companies outside the parent organization. It is very important for the management of companies to identify, encourage and nurture such intrapreneurs among their employees.

Social entrepreneurship involves application of entrepreneurial skills for the public good rather than for private profit, and using imagination to identify new opportunities and determination to bring them to fruition. This term is used to describe forms of activity and people who are socially innovative, or 'enterprising' in the non-economic sense of the word. Hence, the label 'social entrepreneur' has come to apply to any individual seeking to effect social change through creative and innovative ways. Some well known and universally respected social entrepreneurs are Vinoba Bhave (Founder of the “Bhoodan” Movement in India), Mary Montessori (who developed new approach to child education), Mother Theresa (founder of the Missionaries of Charity), Florence Nightingale (who propagated the modern concept of nursing), Mohammad Yunus (Founder of “Grameen” Bank in Bangladesh and proponent of Micro-credit) and Verghese Kurien (the first CEO of AMUL Milk Project and promoter of the White Revolution in India).

Presently the world is passing through an era of great global depression, when older big corporations are contracting, and people in large numbers are finding themselves out of employment. This also is the time for the spirit of entrepreneurship to flower. With advancement of internet technologies and e-commerce, and prospect of large investment in environment friendly energy sources, infrastructure, education and health sector industries in most countries, extensive scope for entrepreneurial opportunities are also likely to open up. It has been said that the next wave of growth and prosperity in the world will come about on the shoulders of entrepreneurs around the world, both in developed and developing nations.






References

David H Holt, Entrepreneurship: New Venture Creation, Prentice Hall India, 2007
Kaplan, Patterns of Entrepreneurship, Wiley & Sons, 2001
Zimmerer & Scarborough, Essentials of entrepreneurship and small business management, Prentice Hall, India,2006
Joseph Schumpeter, Capitalism, Socialism, and Democracy, 3rd edition, Harper and Row, New York, 1950
Peter Drucker, "Entrepreneurship in Business Enterprise", Journal of Business Policy, vol 1, 1970.

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Tuesday, February 17, 2009

Case Study of an Industry Academia Interface:
The FITT Story
Arya Kumar Sengupta, PhD*

Abstract


Developing a close interactive relationship with the external world, particularly the industry at large, is a necessary imperative for a technical university, in order to ensure relevance of the academic curricula and research as well as to generate internal resources for undertaking R&D programmes in new advanced high technology areas, upgradation of infrastructure, and induct, retain and reward high quality members of the faculty. In this regard, the role of the autonomous industry interface institutions and Technology Transfer Organizations (TTO) is of great importance. In this article the evolution of an Indian TTO has been described on the basis of the activities and performance during the first ten years of its existence in the form of a case study. Later, the concept of transformation of the technical university into a Technology Enterprise has been briefly elaborated, and the potential role of the TTO in this transformation process discussed.




___________________________________________________________________
Dr AK Sengupta was until recently a Professor with the International Management Institute (IMI). He was previously the Managing Director of Foundation for Innovation & Technology Transfer (FITT) at IIT Delhi. The views, comments and conclusions expressed in this paper do not necessarily represent those of FITT, IIT Delhi and /or IMI. Author can be contacted on email address aryaseng@hotmail.com
This case study on FITT covers only the first ten years of the organisation

Dated: February 11, 2008

Preamble

It was late in the afternoon on a day in March 2003. The Managing Director (MD) of the Foundation for Innovation and Technology Transfer (FITT), the autonomous industry interface organization of the Indian Institute of Technology, Delhi (IITD), one of the premier academic institutions of India, walked back to his office in a pensive mood. He had just attended a fairly intense meeting of the Governing Council (GC) of FITT. MD reported a steady performance of his organization during the last financial year, but he had to admit to the GC that the revenue of FITT had not grown during the last couple of years. (See Exhibit 1)

FITT has been in existence for more than ten years. In the initial few years, FITT had created quite an excitement among the academic community in the Institute by providing a friendly, focused, facilitative, as well as a non-bureaucratic platform for interfacing with the external stake-holding world such as the industry, and in the process helping to achieve a quantum increase in extra-mural revenue for the Institute as well as the faculty members involved. FITT had taken a number of initiatives for promoting a Technology culture, through institutionalizing activities such as technology transfer, industry related training and continuing education programme, collaborative R&D projects with industry aimed at Technology Development, problem solving consultancy, safeguarding of intellectual property rights (IPR) etc. Such activities had been stagnating in the Institute in the past, as there had been more thrust on the development of technical manpower (students) through under-graduate (UG) and post-graduate (PG) teaching and fundamental research. An Industrial Research and Development (IRD) unit had been functioning in the Institute for nearly twenty years prior to the setting up of FITT in 1993. IRD, however, worked more like a department of the Institute, and was mired by rules, regulations and procedures that often hindered rather than encouraged interaction with Industry. As FITT framed its own rules and functioning style and began to create impact among the academic community of the Institute and the external stake-holders, IRD woke up from its slumber and simplified many of its own regulations. The two organizations, FITT and IRD, have been in operation parallelly in the Institute, one (FITT) as a separate autonomous organization and the other (IRD) as an integral part of the Institute. In spite of the fact that it was clearly easier to operate under the umbrella of FITT because of vastly simplified procedural hassles, many faculty members often tend to prefer taking their industry projects to IRD, even when the origination of the projects could be attributed to the promotional and facilitative supports of FITT. Consequently, even though the total value of the industry related projects in the Institute could be seen to be growing significantly every year, the share of FITT did not rise proportionately, specially in the last couple of years. A large number of projects were getting conducted under the aegis of IRD.

The questions that were mooted by some members of the GC were related to the efficacy, or even, utility of having in the same Institute two separate organizations, FITT and IRD, that appeared to be engaged in functions which often look broadly similar in character. The fact is, the scope of enlarging the industry interactions is enormous, and IIT Delhi has not achieved even the tip of the iceberg that represents the huge opportunity in the globalised free market and competition. How should the two entities be worked as organizations complementary to each other, and their resources utilized optimally by the Institute and the academic community, so that the level of the industry-academia interactions gets enhanced steadily in line with the demands of rapid economic growth of the country at large? Should FITT retain its separate independent identity with a clear mandate of its own, and continue to expand its range of activities and revenue in order to maintain and enhance its unique self-sustaining character of a single window service provider to both the academics and industry stake-holders? Alternatively, should FITT and IRD be merged into one body?

Historical Background


The concept of the Indian Institutes of Technology (IIT) was first introduced as a result of a report submitted in the year 1945, before India became independent in 1947, by Professor N.M.Sircar, the then member of Education in Viceroy’s Executive Council. The mission of the IITs was to bolster the efforts of a newly independent nation to industrialize rapidly and enhance the nation’s capability to train manpower of international caliber and excellence in the area of Science and Technology. Following up on Sircar’s recommendations, the first Indian Institute of Technology (IIT) was established at Kharagpur in 1950. In his report, Professor Sircar had also recommended that such Institutes should be started in different parts of the country. The IIT at Delhi, the fifth institution in its genre, came into being in the early 1960s. It was originally started as a College of Engineering and Technology in 1961 with the help of the U.K. Government and the Federation of British Industries in London. It was later declared an Institution of National Importance under the “Institute of Technology (Amendment) Act 1963” and was renamed “Indian Institute of Technology Delhi”, and accorded the status of a University with powers to decide its own academic policy, to conduct its own examinations, and to award its own degrees. In line with the practice in the four other IITs already in operation (at Kharagpur, Kanpur, Madras and Bombay),* a high powered Board of Governors (BOG) was constituted for IIT Delhi, which was given the responsibility of overall administration of the Institute. For inter coordination among the five IITs, an IIT Council chaired by the Minister of Education (later re christened as Human Resource Development) in the central government was also set up, which had all the Directors of the IITs as members along with a number of other academicians of national and international eminence.

Over the years the IIT trained engineers and technologists have proved their mettle, not only in India but also in the world at large, and their world class competence has been very well established. From the very beginning, development of interactive relationship with industry has been given considerable importance in all the IITs, even though the primary thrust has been towards ensuring its credentials as a world class academic institution, at par with other globally renowned universities. For example, the primary

*Note: By 2000, two more IITs came into being – at Roorki in Uttarakhand, and at Guwahati in Assam. In 2008 the Government of India initiated actions to set up eight more IITs in different parts of the country.


objectives laid down by the Government in 1963 for IIT Delhi were to a) offer instructions in Applied Sciences and Engineering at a level comparable to the very best anywhere in the world, and b) to provide adequate facilities to post-graduate studies and research to meet the needs of specialised research workers and teachers in the country. In 1970, a Review Committee examined the progress made in IIT Delhi, and based on its recommendation the objectives were further expanded, among others, to : c) developing close collaboration with industry through exchange of personnel and to undertake consultancy projects, d) anticipating the technological needs for India and to plan and prepare to cater to them, and e) developing continuing education programmes (for the benefit of faculty development as well as for people working in Industry). Subsequently, the Industrial Research & Development Unit (IRD) was set up in the year 1975 to coordinate the activities of sponsored research and industrial consultancy and to strive to provide the best possible service to the industry and academia. The assigned functions of the IRD Unit included assisting and monitoring of:

i) Sponsored Research Projects;
ii) Consultancy jobs;
iii) Patents and Transfer of know-how;
iv) Foreign collaboration with Universities and/or Research Institutions;
v) Collaboration with Institutions and Industry in India;
vi) Operation of scheme of Summer Undergraduate Research Aware (SURA);
vii) Operation of Innovation Award Scheme (IAS)

IRD was also responsible for providing total administrative support and guidance in respect to contract negotiations, patent applications, management of research and development funds, purchase of project equipment etc. A separate Continuing Education Programme (CEP) cell was also established to administer the short training courses floated by faculty members or departments of the Institute, and the Quality Improvement Programme (QIP), a scheme funded by the Ministry of Human Resource Development

(MHRD) of the Government of India to provide opportunities to do PhD Research by technical teachers in various universities and collages of India.

The IRD unit has been traditionally led by Dean (IRD), supported by one Manager and a team of administrative staff. A senior faculty member is given the additional charge of Dean (IRD), on a rotational basis. This is clearly a part time assignment for the faculty concerned as he/she is expected to continue discharging his/her academic commitments like teaching courses and guiding research for post graduate students or externally funded research programmes. Similarly another senior faculty looks after the CEP cell, reporting to Dean (IRD). Both IRD and CEP were operated in accordance with the overall rules and guidelines applicable to the functioning of the Institute and the Standard Operating Practices (SOP) of the Government.

The strength of IIT Delhi lies in its 450 faculty members having expertise in their specific areas, the combination of which covers almost every facet of science, engineering and technology. It has 13 departments and 10 centres, and each department and centre are well equipped with required expertise by way of faculty and laboratories and other facilities. At a moment of time, there are around 1500 undergraduate students, another 1000 post graduate and research students, and some 1000 other research staff associated with the Institute.

The Origination of FITT and the formative years

A second review of the working of the IITs was taken up in 1985. The committee submitted its report to the Government in 1986. The report specifically commented on the generally low level of interaction between the Industry and the Institutes. It was believed that in spite of the substantial R&D activities undertaken in the Institute, there had been very little technical fall out of these efforts in Industry at large, and negligible commercial returns there from. The causes behind this state of affairs were primarily the following:

Lack of adequate communication between the Industry and the Institute, thereby leading to inadequate appreciation of each other's needs and constraints.
Lack of an interface to translate R&D outputs into commercial products and processes.
Difference in work ethos and perceptions regarding time frames and cost of R&D between the industry and the academicians.
Inadequate guidance by the industry to the Institute regarding the real strategic and relevant needs for channelising the academic R&D towards commercial solutions, and
Bureaucratic constraints, in the form of rules, regulations and procedures, under which the existing Industrial Research and Development Division had to operate.

The key recommendation of the Review Committee (1986) in this respect was the following:
An industrial foundation independent in its normal day to functions may be set up in each IIT. It should work as a commercial corporate body with its own budget and plan for marketing its research and consultancy activity.........

The Foundation will
n Engage in and bid for relevant research in Industry
n Cooperate with R&D organizations in Industry and Government Departments
n Act as a clearing house for consultancy services for industry problems, and
n Assist in Continuing Education Programmes.

The Government of India broadly accepted the Review Committee recommendation and identified IIT Delhi as the first IIT where such a foundation would be created, for which the Institute was to be provided with a corpus fund of up to Rs 30 millions. Accordingly the BOG of IIT Delhi constituted a group of senior faculty members to prepare a concept paper which was presented in 1991 and approved. A Memorandum of Association (MOA) required for registering the Foundation as a Society was drafted in 1992. The then Deputy Director of IIT Delhi was chosen as the first Managing Director of the Foundation, on a part-time appointment. The salient features of the Concept Paper and the MOA are given below.

• The Foundation will be named Foundation for Innovation and Technology Transfer (FITT).
• FITT will be set up as an autonomous technology development interface closely linked with the Institute with a view to achieving a quantum jump in interaction with industry without compromising the primary goals and objectives of the Institute.
• FITT will be registered as a non profit making Society
• FITT will adopt an industrial culture and ethos in its functioning
• FITT will use IIT Delhi (expertise and infrastructure) as its primary resource base
• FITT will have a minimum of own fixed assets and a minimum number core professional staff.
• Financially FITT will be independent of IIT Delhi and will not pass on its financial liabilities to the Institute.

FITT became a Registered Society in July, 1992. The same year the incumbent MD moved on to take up the responsibility of Director of one of the other IITs ( at Kanpur). FITT remained more or less in suspended animation until a new MD got selected and joined in May 1993 on a full time basis. The new MD had more than twenty years of management experience in industry and had previously worked in senior positions in the R&D Centre and later, in the Corporate Planning Division of a large public sector undertaking in India. Meanwhile IIT Delhi received a total of Rs 16.2 million as corpus fund, in two tranches, one in 1992 and other in 1993. In 1995, FITT was recognised as a Scientific and Research Organisation (SIRO) by the Ministry of Science and Technology of the Government of India.

Autonomous Industry Academia Interface Organisations Abroad : Some Alternate Models

Many Technology Institutes and Universities abroad, especially in developed countries such as USA, UK, Australia, other European nations, Japan, China etc. have been operating industry interface organizations that are effectively independent, administratively and financially, of the parent institutes. Some of these organizations have been designed as a Company, fully or partly owned by the concerned university/institute, while many others function as a Foundation or a non-profit making body whose surplus operational income is ploughed back to promote its own activities or
those of the parent institution. Such a Company or a Foundation is free to frame its own rules and regulations, can operate on a commercial basis freely competing for assignments from industry with any other commercial entity or agency, and can retain any “surplus”. These organizations are manned by a core group of professionals (or technocrats) who devote 100% of their time to duties assigned, without any encumbrance of teaching or research commitments per se. For such an organization, industry firms are the “Clients”, and the faculty members, scientists and the infrastructural facilities of the parent institution are the resources to be tapped and gainfully utilized. Thus it has to look after the interests of both with equal alacrity and devotion.

One of the earliest known industry interface organizations is the Foundation for Scientific and Industrial Research (SINTEF) in Norway, which was set up in 1950, almost immediately after the end of the Second World War, to facilitate technological rehabilitation of that country. SINTEF was linked with the Norwegian Institute of Technology (NTH) in Trondheim as well as the University of Oslo. In 2004, its turnover had touched $ 20 million.

Until the advent of the second oil shock in the late 1970s, the universities in the USA remained fairly disconnected with industry and commerce. But after the passing of the famous “Bayh-Dole” Patent and Trademark Law Amendment Act in 1980, many US universities decided to aggressively work with the industry at large to generate resources through transfer of technologies developed in the academic research efforts and through other mechanisms of knowledge transfer. Over the last 25 years, almost all major technological universities in the USA set up Technology Transfer Organisations (TTO). The Bayh-Dole Act provided the legal basis for TTO funding. The Act states that income recorded from commercialization of Government-funded research results can be utilized for three purposes: (1) to fund the administration of the technology transfer function (TTO); (2) to provide a share of income to the inventor as an incentive to participate in technology transfer; and (3) to support education and further R&D in the institution. TTOs are expected to become self- supportive from such allocation of income and/or from other related income-generating services. One of the first TTOs in the USA was the one at Stanford University (known as Stanford University Office of Technology Licensing), which was initiated in 1970. In the first ten years its total income was $4 m, but in the next ten years after Bayh-Dole act came into being its total income exceeded $ 40m, and since 1990 it has crossed $ 500 m.

Similar industry interface organizations have come up in most British Universities. The Salford University Industrial Centre Limited was set up in 1982 as a public limited company wholly owned by the University of Salford near Manchester. By 1987 it was doing business worth $ 10 m. The other major university across the city, UMIST (University of Manchester Institute of Science and Technology) set up the UMIST Ventures Limited in 1988, and when the UMIST and the Victoria University of Manchester merged in 2002, it was rechristened as the University of Manchester Intellectual Property Limited (UMIPL). In Australia, there were in 1995 more than 20 universities which have similar TTO like interface organizations, such as the one at the University of Wollongong, known as the Illawara Technology Corporation Limited, founded in 1981.

In these interface organizations, the primary areas of activity range from collaborative R&D programmes, IPR servicing, Technology Transfer, industrial consultancy, training and continuing education, development support to lab proven technologies having good potential for commercialization, and specialty services (eg. Quality Assurance Certification), to technology business incubation and support to entrepreneurs.

The concept paper and the MOA for Society registration of FITT were drawn up incorporating many of the characteristic parameters from the different models for industry academia interface institutions functioning in various parts of the world.

Mission, objectives and functions of FITT

When the present MD took over the reins of FITT in May 1993, his first task was to chalk out the differentiation his organization needed to bring about in the Institute vis-à-vis the then IRD unit. He had extensive deliberations with all the primary stake holders, namely the Institute faculty members, alumni groups, current students and researchers, leaders of industry and industry associations, experts from Government agencies and R&D organizations, and the newly inducted core professionals of FITT. The following Mission and Objective statements were laid down.

Mission Statement
To be an effective interface with the industry to foster, promote and sustain commercialization of S&T in the Institute for mutual benefits

Objectives
• To proactively market the intellectual ware of IIT Delhi to industry.
• To offer a flexible mechanism and a single window service (to the industry clients) for making use of the expertise and infrastructure of the institute and capabilities/technologies developed at the institute.
• To provide (to the faculty) an effective interface with industry, a congenial platform and a facilitative environment for collaborative work assignments.
• To augment IIT Delhi’s resource generation efforts.

It was patently clear from the beginning that FITT had two sets of customers, the academic members of staff, and the clients from industry and elsewhere. Both these groups needed an organization that provided a platform for facilitative, flexible, friendly and focused environment for fruitful mutual interaction between them. It was to be stressed that FITT would have to operate like a commercial organisation and therefore adopt a commercial ethos in its functioning. It was to have a minimum of its own fixed assets in terms of buildings and equipment. It would draw upon the facilities and expertise of IIT Delhi as the primary resource and supplement it with the expertise of other IITs, R&D Organisations, Consulting Engineers, Design and Fabricating agencies etc. to serve the industry and other user organisations. The core staff strength of FITT would be lean and yet have to provide efficient support functions for effective project management. In order to fulfill the above obligations, FITT planned to empower the coordinators and principal consultants of its projects (who would normally be from the members of academic staff of IIT Delhi) with a great deal of freedom and flexibility in their day-to-day functioning, for which the relationship between the faculty and FITT staff required to be one of mutual trust an good faith, in a climate of cooperation, support and concern for each other.

The principal functions of FITT were, first, to perform as a Marketing Arm for the technological capabilities of IIT Delhi, through promotional campaigns in the external world, and second, to provide the project management support to the faculty. These functions, vis-à-vis the faculty members can be summarized in the following manner.

> Pre-Program Stage
• Marketing of IITD expertise to Externals
• Connecting faculty with industry
• Assistance in Formulation of Proposals
– Negotiation of terms of agreements
– Drafting of Contract


> During Program Execution
– Provide Logistical Support to principal investigator/consultant
Ü Communication Ü Purchase Ü Import
Ü Tax exemptions/concession Ü Legal issues
Ü Other administrative support

> Financial Management
• Invoicing, Book Keeping
• Disbursal of payments
• Monitoring, Review & Interaction with clients

> Post-Project stage
• Dissemination of information
• Assist on IPR matters

The new MD brought in a style of management in FITT that was pretty novel and, to a great extent, revolutionary in the IIT system in 1993. First, a core group of five professional executives were recruited, each of them being academically and experience wise as qualified as most of the faculty members of the Institute. Each of the executives (designated as Executive Consultants) were assigned a specific functional area, namely, Marketing & Business Development, Technology Transfer & IPR management, HRD & Training Programmes, Information Services, and Establishment, Finance and Administration, in a matrix type organisation structure (see Exhibit 2). A minimal number of support staff was also appointed. They were all accommodated in an open office environment located in the Institute Deans’ complex. Even the MD was seated in the open office, albeit in a glass enclosure thought necessary for confidential discussions that were required at times. Every member of FITT was available all the time for interaction with IIT Delhi faculty members, scientists and students, as well as the visitors from outside. State of the art communication system, in the form of telephone, desk top personal computers and internet connectivity, was installed in the office. Separate halls were created for conferencing and syndicate discussions. The rules, regulations and procedural formalities were simplified for effective and speedy actions, and flexibility. Two committees were constituted by the FITT Governing Council in order to assist FITT in policy decisions and project selection, namely the Consultative Committee and the Standing Committee composed of very senior faculty and industry representatives. The faculty coordinator and consultants in charge of industry projects in FITT were empowered with freedom to carry out the job in their own style, within the budgetary constraints and time frame identified in the approved proposal at the start of the project. To quote the MD, “Once a project gets going, the faculty in charge of the project is treated as the Director of the Project, with all the freedom, responsibility and accountability.” The then Director of the Institute concurred with this view.

Broad Range of Activities of FITT

Over the ten years since its inception, FITT has got itself associated with a variety of activities, serving both the academic community and external stakeholders, especially the industry. What follows below are glimpses of some of the critical activities of FITT.

(A) As Marketing Arm of the Institute

Of the principal roles of FITT, the one that must come first is that of marketing, that is, promoting IIT Delhi as a source of technology expertise and improving the visibility of the Institute and its faculty. Following are some of the activities carried out by FITT in this direction.

I. Publicity and dissemination of information about missions, objectives, faculty strengths and programmes of IIT Delhi and FITT are being done though

· Organizing regular Industry-Academia summits – four such summits were held in the last ten years, one with CII in 1994, one with FICCI and DST in 1999 and two with IIT Delhi Alumni Association in 2001 and 2002. Between 150 and 200 delegates participated in each of these meets, including a number of leaders from industry, government and R&D organizations.
· Participation in industry exhibitions organized during national or international meets or events is one other opportunity to spread information about IIT Delhi among the public at large and potential partners in industry – FITT took part in more than ten such exhibitions.
· A quarterly newsletter, FITT FORUM, is published and sent to more than 4000 recipients in India and abroad.
· Selective dissemination of publicity information about IIT Delhi and FITT is regularly done though features and articles in newspapers and magazines, and TV channels, and occasional promotional advertisements
· Interactions through industry visits along with faculty members, regular correspondence, presentations in seminars, conferences and workshops
· Hosting eminent visitors from industry and knowledge institutions in India and abroad, organizing meetings and seminars

II.A separate website (www.fitt-iitd.org) has been created and linked with the
official websites of IIT Delhi and a number of other knowledge institutions

III Interactive relationship has been established and maintained with industry
associations like CII, FICCI, PHDCCI, and ASSOCHAM through
membership of Technical and Education Committees of individual
associations.

IV A Corporate Membership scheme has been in place in FITT from its
inception. Corporate Membership is offered to industry firms, industry
associations and user/service organizations on payment of nominal
admission/annual fees. A number of benefits are offered to the Corporate
Members in availing IIT Delhi and FITT services, contracting of industrial
consultancy and R&D projects

(B) Project Management

The second primary role of FITT was that of manager of projects undertaken by the faculty members of IIT Delhi. These include

· Transfer of Technology to industry; Between 1993 and 2003, some 40 agreements were entered into on such projects, valued at more than Rs 10 millions. These technology transfer projects were taken up i) in as is where is state, ii) in consultancy and upgradation mode or iii) through prototype/pilot plant development route. Examples of tech transfer from IIT Delhi are:: Sobid Hardware Prototype, Jute-Coir, High Frequency Modem, Super Critical Fluid Extraction (SCFE), and Rust Guard Technology.

Prior to the advent of FITT , hardly ten technology transfers worth less than Rs 1 million had happened in 30 years at IIT Delhi

· Research Partnership programmes; Every year a number of industry sponsored large Research programmes are initiated in FITT with one or more academic faculty as principal coordinators. Also included in this category are R&D programmes that were jointly undertaken with industry ( such as Dupont, Mody-Xerox, DCM, Glenmark, BHEL, DRDO) and those taken up with international agencies like EU, GEF etc.

· Problem solving consultancy assignments from industry. These are projects of short duration, from a few weeks to three to six months. Though most of projects of this type had a strong technology or research orientation, many faculty members chose also to conduct routine consultancy work involving vetting and / or evaluation of designs, product testing etc, in order to benefit from the flexible systems in FITT. The number of projects pursued in FITT in this category rose from under five in 1993-94 to as high as 315 in 2000-2001. The value of such projects in 2000-2001 was nearly Rs 34 million.

· Technology update HRD Programmes and Training Courses: Three types of programmes are taken up by FITT in this genre; first, those founded on a specific technology expertise area of one or a group of faculty/scientists (these are short duration courses), second, customised courses for one industry firm or a cluster (designed around the expertise and infrastructure base of a faculty group or departments), and third, bridge courses of fairly long duration of weeks or even months (aimed at developing in specific technology areas trained manpower, who would become ready to get placed in industry). FITT has been responsible for managing hundreds of such programmes in the last ten years. Illustrative examples of successful courses of the first type are: a 2 day course on Fiber- optics Applications, a 3 day course on Polymer Processing, a 7 day course on Internet Computing. Similarly one can highlight the courses on Coastal Marine Science (for UNESCO), Corporate Communication (for Paharpur Business Centre), Digital Signal Processing (for Motorolla) as belonging to the second category. Of the third type, quite a few long term Bridge Courses have also been devised and managed by FITT in partnership with industry. The ones that made the most impact include i) the 9 month long Advanced Course on Software Technology, ii) 20 week Course on Cryptology for the Defence Personnel, iii) 3 month long course on Embedded Systems and Application. These bridge courses attracted quite a response, and have all been repeated a number of times. Value of all these fee-based HRD programmes has been rising, from less than Rs 0.5 million in 1993-94 to nearly Rs 10 million in 2001-2002.

(C) Facilitation and Value Addition

Apart from marketing and project management roles, FITT also gave a lot of thrust on another function, namely, facilitation and value addition to the academic community to help them interact effectively with industry. Under this head the most prominent activity must be the one related to managing the Intellectual Property Rights (IPR) interests of the academic community in the Institute.

FITT decided to take the IPR management function seriously from 1996, with appointment of an IPR specialist in its core professional staff. A number of IPR awareness seminars were held at IIT Delhi. A campaign was initiated throughout the Institute to inculcate a culture for filing of IPR applications on novel research output and new technologies developed, with slogans like “Patent Before Publication”, “Search Before Research”, and “Patent Publish and Prosper”. An IPR Standing Committee was constituted in the Institute, with Dean (IRD) and MD (FITT), Associate Dean (IRD) and the FITT Executive Consultant (IPR &TT) as permanent members and up to three external IPR experts and three internal faculties as temporary members. This committee’ terms of reference was to evaluate proposals for patents and other IPR applications received, and clear them for submission to the Indian Patent Office and other competent authorities. FITT takes responsibility of following up on these applications. In the last ten years, FITT filed more than 120 patent applications. This compares with less than 15 patent applications filed from IIT Delhi between 1963 and 1995.

Another major task undertaken by FITT was to identify the wealth of outputs of R&D work carried out in the Institute in the past, and select nascent technologies there from that have potential for commercial application. A Compendium of IIT Delhi Technologies were first brought out in 1996, and distributed widely among industry and government circles. Around 230 technologies had been listed in the Compendium. The Compendium was revised in 2003. It was put up on the FITT website in easily searchable mode, so that the interested Industry clients could directly contact the inventor faculty and discuss the possibility of collaboration on the technology chosen.

FITT has often given platform to faculty for, and facilitated, direct interaction with industry and helped development of large collaborative programmes at the Institute. Examples are the VLSI Design Technology and Training (VDTT) Scheme, Transportation Research and Injury Prevention Programme (TRIPP), EU-India Cross Cultural Programme etc. The helping hand provided by FITT has been in the form of pre-project seed funding, organizing promotional workshops, Technology Appreciation and Future Vision Seminars, setting up of inter-disciplinary groups and so forth. Certain amount of money is earmarked in FITT budget every year for providing developmental support to faculty scientists in initiating a Project.

FITT also provided substantial funds to help augment infrastructure of the Institute and set up new laboratories with specialized equipment in quite a few high technology areas like Medical Textiles, Pharmaceutical Biotechnology, Biochemical Engineering and Nanotechnology. It also has instituted annual awards for best industry relevant PhD and M Tech projects carried out in the Institute.

(D) Promoting Entrepreneurial Spirit in the Academic Community

Besides inculcating an attitude of commercial ethos, the Foundation has also taken upon itself the task of encouraging the spirit of entrepreneurship in the faculty, graduating students and scientists at large. The most significant act of FITT on this count has been the conceptualization, establishment, and later, administration of the Technology Business Incubation Unit (TBIU) Programme in IIT Delhi.

A Technology Business Incubator by definition denotes a location in which potential entrepreneurs with business ideas can receive assistance (that may otherwise be unaffordable, inaccessible or even unknown) in the form of proactive supports like access to critical technology tools, laboratory facilities, information about and contact with experts in relevant areas, use of shared services, interaction with other fellow entrepreneurs, and access to professional help in business planning, HR, finance, operations, marketing and other management skills. The TBIU at IIT Delhi was designed as an incubator to provide infrastructure on campus for a limited duration (2-3 years) to facilitate research and Development to convert nascent Technological Ideas into Commercial entities. It is open to first generation entrepreneurial hopefuls from among the faculty, graduating students, alumni and research staff of IITs, technology based start-up enterprises and SMEs. It was formally operationalised in July 2000 when a small office space was provided in the campus, adjacent to the academic area. FITT utilized a part of its surplus funds to develop the space adequately with basic amenities for the offices as well as the common facilities like communication and internet systems, reception and conferencing arrangements with a view to creating a modern hi-tech working environment for the entrepreneurs. Later, FITT funds were also made available for arranging facilitative supports such as seed financing, marketing, IPR and other legal service. The most important role of FITT was to provide the interface between the entrepreneurs and the academic community and the technology infrastructure of the Institute.

The idea of promoting entrepreneurship through the incubation process had evolved in the United States in the early eighties, and in the next two decades became widespread in many other developed and developing countries. In 2000, there were some 4000 Incubators around the world, of which approximately 900 were in the USA. FITT administered TBIU in IIT Delhi was a pioneering effort in India. Students in their senior years (in the undergraduate or postgraduate study period) were encouraged to strive to commercialise ideas emanating out of their senior projects at the TBIU, with guidance but not necessarily full time involvement from their professors. Many IIT Delhi faculty members often have industry connections, which can be a rich source of demand for solutions towards technical problems that had a ready and willing market locally and, even elsewhere in the country or world at large. For example, one IIT Delhi start up Kritikal Solutions (incubated in TBIU) applied computer vision and embedded system designs (that were worked on as research projects by the student promoters in their final year of graduation) to develop gadgets for camera based surveillance, traffic monitoring, vehicle authentication and vehicle underside scanning. These projects came up with solutions to an existing need in the security starved organizations in the Indian market place.

By the end of 2003, seven first generation incubate companies had become members of the TBIU, of which three belonged to the entrepreneurial aspirants from among freshly graduated IIT Delhi students and their erstwhile faculty professors. Kritikal Solutions was one such start up company, which later graduated from TBIU (after about three years of stay) and moved out to its own office premises outside the IIT Delhi campus.

Financial Management of FITT

One key condition laid down in the original concept paper on FITT was that it would have to be financially independent of IIT Delhi and would not pass on any of its financial liabilities to the Institute. To begin with, the corpus money of Rs 16.2 million was transferred by IIT Delhi to FITT, so that interest earned on it could be utilsed for the organisation’s sustenance in the initial years. It was also agreed by the institute that funds received on all projects handled by FITT (as indicated in B above) would be managed by FITT, and a service charge of 10% would accrue to FITT from each of these. In addition there were a few other resource generating activities given to FITT by the Institute to coordinate, like marketing of the video courses delivered by many faculty members and recorded on line in the state of the art studio-classroom. FITT was entitled to 10% service charge on each of such sales, made primarily to technical colleges and polytechnics in different parts of the country. The Corporate Membership fees (see A IV above) were also collected by FITT.

There is little doubt about effective financial management at FITT over the years. The income generated from various heads as indicated were utilized not only for the establishment and administrative expenses of FITT, but also to cater to all the other marketing, facilitation and TBIU activities listed in the sections A, C and D above. Every year, a significant amount of surplus got generated. By the end of 2001-2002 financial year, the corpus with FITT grew to nearly Rs 56 million. The net cash transfer to the IIT Delhi had exceeded Rs 16 million out of the technology projects and consultancies completed in FITT. This was over and above the cash paid to the Institute at market rate for office space and logistic support.



FITT and IRD – A Dichotomy in Vision and Practice

Ever since FITT came into existence in 1993, the conflict of interests with IRD, the in-house unit for industry interaction, has been a matter of contention in IIT Delhi. It may be pointed out that IRD had to function within the strict, and sometimes, archaic rules of the IIT system. In those days, the bulk (more than 90%) of the externally funded projects were sponsored by the Departments or organizations of the Government of India, which were themselves bound by the pre-economic reform restrictive environment that inhibited extensive interaction and exchange between commercial establishments and the academic institutes. Almost all the externally funded research projects or industrial consultancies came directly to the Institute, or due to individual initiatives of the faculty members concerned. The activities of IRD were concentrated mainly on keeping accounts in the sponsored projects, and ensuring that the faculty and scientists involved in these projects operated within the rules, regulations and procedures prescribed by the Institutes, some of which might had been laid down two or three decades ago. The staff strength of IRD (mostly at the non-executive level) was fairly large (more than 40). They felt threatened by the emergence of a parallel organization, which was autonomous in character, lean in structure and pro-active by nature.

During the first conversations that MD FITT had with some of the senior professors, he was told by some that FITT would remain handicapped in its working horizon if IRD continued to remain separate. The BOG of the Institute also had similar apprehensions; a resolution was passed in a 1994 BOG meeting proclaiming the complementality of the two organizations. (See Exhibit 3). While administration of long term generic research projects and QIP teachers’ training projects were to be pursued in IRD and CEP respectively, all industry related research, technology transfer, problem solving consultancy and HRD programmes fell under the ambit of FITT. This resolution was, however, not strictly enforced, and it was left to the faculty members concerned with the given projects to opt for FITT or IRD.

A number of negative perceptions were prevalent among the faculty members regarding taking up projects under the aegis of FITT. The first perception was that, if a project is done through IRD, the IIT Delhi administration will provide a protective umbrella if some dispute with the project sponsor takes place at any stage during or after implementation. In reality, the same was true in case of FITT projects too, as in all projects undertaken at IIT Delhi, FITT acted on behalf of, and not independently of the Institute. The second perception was that FITT would be monitoring the progress of the projects in terms of quality and time of delivery and that could sometime put undue pressure on the academic freedom of the faculty member. This was partly correct, since FITT had to be answerable to both the faculty and the Industry client. But it also had the authority and wherewithal to keep constantly in touch with both parties, in order to modify the objectives, scope and outcome of the projects. The third, and the most difficult perception to remove from the minds of many faculty members, were that projects under IRD would be considered more favourably by the Institute management, than those taken through FITT, at the performance appraisal time. This was, of course, not true at all. Such perceptions had to be addressed by FITT through careful public relation exercise among the academic community in the Institute.

Open, flexible and simplified operational style of FITT nevertheless led to rapid growth of external activities in the Institute, mainly involving industry at large. (See Exhibit 4, 5). A major factor behind this expansion was the improved visibility of the Institute as a result of the marketing efforts of FITT. The number and value of programmes undertaken by FITT itself showed rapid growth between 1995 – 96 and 2000 – 2001. (Exhibit 6, 7, also see Exhibit 1). Notably, the number of institute faculty members who chose FITT for projects also grew dramatically between 1993 and 2000 – 2001, from a mere three to more than 140 (Exhibit 8). It may be mentioned here that previously at IIT Delhi, the faculty member associated with external projects seldom crossed 50 in any single year.

From the very beginning, FITT did not consider IRD as a competitor organization; rather, the complementality link between the two organizations was constantly stressed. As the number of external assignments grew, the IRD also changed its way of dealing with the faculty, moved into an open office, simplified many of the rules and procedures. Yet by 1997 – 98, the number of projects on technology development, technology transfer and industrial consultancies at FITT was approaching the number pursued by IRD. This statistic created a certain amount of unease within the IIT Delhi system, and apprehensions were raised whether FITT activities over reached the mandate of the organization.

In 2000, the IIT Delhi Board of Governors (BOG) constituted a sub-committee to review the functioning of FITT. The subcommittee which submitted its finding to the BOG in early 2001 recommended that FITT should not get involved in routine consultancy and short term training projects from industry, which may be left under the purview of IRD. Large research programmes sponsored by government ministries, departments and agencies would also be in the domain of IRD. Instead, FITT should encourage faculty members of the Institute to take up only high value technology development and transfer projects contracted from industry, as well as longer term bridge course type HRD programmes only, and concentrating on marketing, facilitation and TBIU activities. This change of stress got reflected in the performance of FITT in 2001 – 2002 and 2002 – 2003 (as seen in Exhibits 1, 6 and 7), indicated by the drop in the number as well as the value of projects. Though quite a number of high value technology development programmes and long term bridge courses were undertaken, the projects involving direct technology transfer did not grow in these two years. Since most of the technologies emanating out of academic research are in embryonic stage of development and were pursued mainly by students who leave the Institute after graduation, it is often a difficult task to persuade industry clients to take up up-gradation and commercialization of such technologies. Substantial effort and some alternative strategy have to be mounted in this direction. On the other hand, more willing and capable faculty scientists have to be identified and induced to take up high quality high value technology development projects that would lead to technology transfers to industry. Sustainability of FITT and industry interface activities depends on it. The question is, how can it be done?

Challenges before FITT

After ten years of operational experience, it was time to revisit the original concept of FITT and lay down the challenges that confronted the organization for moving forward. FITT was set up as to promote close partnership relationship between the academic community in the IIT Delhi and industry at large that was the primary user of the end product, be it the form of graduating students or the outputs of the academic activities carried out in the Institute. Its mission was to foster, promote and sustain commercialization of the S&T efforts in the institute for public good. Effective attainment of this mission can help the Institute in its critical functions to recruit, reward and retain faculty members, to kindle entrepreneurial spirit among faculty and students, facilitate setting up Technology Enterprises and, thereby promote economic growth of the country. In the process resources get generated in the Institute for additional education and research. The Science and Technology Policy of the Government of India, pronounced in 2003, coincidentally also laid emphasis on developing strong interactive linkage between industry and technology institutions, and recommended setting up of autonomous Technology Transfer Organisations (TTOs) in Premier Academic Institutions and R&D Labs. Industries in private and public sectors were promised highly attractive fiscal incentives to work with knowledge institutions. In almost all respects FITT could be cited as the first autonomous TTO established in India, some ten years ahead of the S&T policy declared in 2003. It is therefore but natural that FITT should gear up to take advantage of the new policy, which also envisaged a substantial increase in S&T outlay in the future five year plans of the country.

In this context, one may propose the concept model of a Technical University or Institution transforming itself to a Technology Enterprise or an Entrepreneurial Institution. Exhibit 9 illustrates this concept. While undergraduate and postgraduate teaching and research remain a primary function of the University, the TTO is an integral part of the system. The faculty members and research staff in various departments and centres along with the core infrastructure like libraries, workshops, class rooms and laboratories are key elements for both the functions. Though marketing and promotional activities remain a priority function of a TTO, industry interfacing and managing high value R&D projects, consultancies and HRD programmes provide the mainstay of the organization, for its sustenance as an independent unit. In IIT Delhi scenario, this group of activities has a certain degree of overlap between the IRD, the in-house industry interaction unit of the Institute, and FITT which is the TTO. The recommendations of the 2001 BOG Subcommittee to entrust state funded large R&D projects as well as the routine consultancies and training assignments to IRD are perhaps convenient to FITT, since such projects tend to be bound by a plethora of rules, restrictions and regulatory systems, which are anathema to the ethos of flexibility and autonomous character of FITT. Noticeably, the 1994 directives of the BOG regarding IRD/FITT relationship (Exhibit 2) were somewhat similar to the recommendations of the 2001 subcommittee.

A Technology Enterprise needs to lay great emphasis on creation and safeguarding of the Intellectual Properties that belong to them and get created during the course of research and technology development activities. In a university, IP may get generated during the regular UG/PG research, as well as in funded R&D Programmes. The interface units can play a meaningful role in facilitating identification, and safeguarding the rights of the IPs. In IIT Delhi, FITT performs this role with cooperation from IRD. The commercialization of IPs, however, falls in the domain of FITT, since by statute, IIT Delhi which was created as an educational institution, cannot indulge in any business transactions.

The other most relevant feature of a Technology Enterprise is that it not only aims to bring industry and academia together, but also provide opportunities to bring about new industry enterprise, by fostering the spirit of entrepreneurship among the faculty members, the research community and students. The entrepreneurial function of a Technology Enterprise is usually undertaken under the umbrella of the TTO, and exemplified by a Technology Business Incubator, which seeks to promote setting up of start-up companies based on commercialisable IPs and technological ideas emanating out of research work. The TBIU in IIT Delhi, which is administered by FITT, qualifies in this category. An incubatee company that successfully graduates from the Incubator will either operate as a commercially viable and independent Start-Up Company, or can move to a Science and Technology (S&T) Park nearby for further experimentation and upscaling. Many an incubator abroad also has a dedicated Innovation Venture Fund attached to it, created out of contributions from Government, local bodies (like the Local Council or municipality), financial institution (FI), industry, industry association, charities and, of course the University itself. Such a fund can be used for providing seed support to fledgling incubatee companies, or even initial Venture Capital resources to graduating start-ups. With growing success of the TBIU experience in IIT Delhi, there is scope for working towards creation of an S&T Park and an Innovation Venture Fund.

The challenges for FITT in the foreseeable future lay in transforming IIT Delhi into a Technology Enterprise in the real sense, as shown by the flow chart of the Exhibit 9. It has the opportunity to transcend the mere interfacing and marketing functions, and become a vibrant TTO, that encourages entrepreneurship, promotes innovation and interdisciplinary integrative culture of collaboration among academics and industry professionals, facilitates augmentation of Institute infrastructure, and in the process contributes to enrichment to the courses and curriculum of the university.

Concluding Remarks

The birth of FITT in 1992 was in response to a need to emphasise the importance of close interactive relationship between the industry and the academia in the IIT system. The first ten years of functioning of FITT no doubt proved the point, as seen by the manifold increase of the quantum of the industry academia interaction at IIT Delhi. After FITT came into being and brought about some significant flexibility and simplicity in the ethos of institute’s interaction with outside world, the previously slumbering IRD unit also showed clear signs of improvement in functional efficiency. The fortune of FITT was somewhat affected by the implementation of the recommendations of the 2001 IIT BOG subcommittee that reviewed FITT. As the Managing Director (MD) of FITT came out of the GC meeting in late March of 2003, he realized that if FITT was to continue as a thriving industry interface organization, it needs to undergo change, in structure, and in functioning. There was need for seriously introspecting on the following options, which may not necessarily be mutually exclusive.


1) Should FITT retain its present image of complementing the functions of IRD, and competing with it, in attracting faculty and researchers of IIT Delhi for projects and other industry related activities?

2) Alternatively, FITT could undergo a role change to the one transcending from that of a mere marketing arm and industry interface to a facilitator for transforming IIT Delhi into a full fledged Technology Enterprise, as illustrated in Exhibit 9 and explained briefly under the heading Challenges for FITT above.

3) Should FITT devote a major part of its effort towards identifying, motivating and encouraging the sizable proportion of the faculty community (especially those who are yet to give up the garb of pure academics) to take up high value high technology programmes with industry partners, and induce some of them to become entrepreneurial?

4) Should FITT devote full time as an Incubator Organisation only, leaving the industry interface functions to IRD? The question of sustainability will however hover on FITT, because entrepreneurship activities in India remain highly uncertain and risky.

5) Should FITT transform itself as a totally distinct entity in relation to IRD, in terms of objectives, and selection and implementation of activities? Perhaps, it could make its services available to institutions and universities other than IIT Delhi, and thus gradually reduce its dependence on the parent host institute.

6) As a corollary to the option 5 above, FITT may decide to change its organizational character from a non-profit making Registered Society to a Company under Article 25 of the Company Law of India.





Bibliography
1. Anon , Managing University – Industry Interactions – Case study on IIT Delhi,
UNESCO Report, March, 2000, New Delhi.

2. Kulakowski Elliot & Chronister Lynne, Research Administration and Management,
Published by Jones & Bartlett Publishers, 2006.

3. Bayh- Dole Act, http://www.autm.net/aboutTT/aboutTT_bayhDoleAct.cfm

4. Concept paper on FITT, IIT Delhi Internal Report, 1991.

5 MOA of FITT, 1992.

6. Annual Reports of FITT, 1994 to 2003.

7. Science and Technology Policy, Government of India, 2003

8. AK Sengupta, Entrepreneurial Development through Technology Business Incubation in
a Technical University: A case Study of IIT Delhi, presented at the International Conference on
Decision Sciences and Technology for Globalisation, Jan 2-4, 2008, IMT, Ghaziabad

9. A Bhatnagar and R Minocha, Rise of Global Entrepreneur: Leveraging the India-US High Tech
Corridor, Stanford Technology Venture Program Report, STVP 2005-010, August, 2005


















EXHIBIT: 1





EXHIBIT: 2

EXHIBIT: 2ORGANISATIONAL CHART OF FITT




























EXHIBIT: 3


IIT Delhi BOG Resolution on
Relationship between IRD and FITT (1994)




• IRD and FITT are complementary to each other.

• FITT will operate
All Technology Transfer & Turn-key projects.
Research Partnership programmes with industry.
Innovative Consultancy and Retainership Programme
(worth Rs.1 lakh for large industries and Rs.0.20 lakhs for SMEs)

• IRD will operate
Long term generic research sponsored by Govt. bodies and agencies other than Industries.
Other consultancies
Joint projects with multi-institutional bodies
(if necessary, with FITT)

• IRD to be linked in IITD for locating potential technologies out of R&D programmes taken up in the Institute.

• FITT should be the agency for all HRD Programme for industry (CEP)


• QIP programmes to be conducted through the Institute.

• All programmes requiring Operational Flexibility to be done in FITT






EXHIBIT: 4






EXHIBIT: 5








EXHIBIT: 6





EXHIBIT: 7







EXHIBIT: 8













Exhibit 9

Tuesday, November 20, 2007

Proposed
TEXT BOOK ON KNOWLEDGE MANAGEMENT

About the Book

In the Industrial Age wealth was created primarily by the physical assets. In the emerging Information Age, management of intellectual capital of an organization has become increasingly important for creating wealth. Knowledge Management is about how to use the information available to the organization to create wealth. It deals with providing the mechanism of capturing, creating, transferring, sharing and integrating the tacit, implicit and explicit knowledge existing within and outside the organization and apply it as a strategic resource to gain competitive advantage. Knowledge management skills are required in organizations both in public and private sectors. There is a growing need for individuals who have appropriate training and experience in the KM functions in order to effectively leverage the organization’s information resources for adding value to all its functions.

There is a large amount of literature and many books and monographs on Knowledge Management that has been published in the last fifteen years or so. But there are only a few books that can truly be regarded as textbook for students of Management, ones that begin with the basics and go on to provide the necessary inputs to extend the interests of the students on the subject for a life long learning. The aim of the proposed Textbook is to acquaint the students with some of the relevant skills that can enable an executive or a researcher to work as an effective and creative Knowledge officer. The book will seek to develop students’ understanding of ways in which intellectual capital is created, shared and built upon, with particular emphasis on the role of Knowledge in supporting corporate strategy.
Chapters and Outlines of Topics in the Proposed

TEXTBOOK ON KNOWLEDGE MANAGEMENT
Based on the Elective Course offered to the PGPM and PGP class in 2006-07
First draft




Dr Arya Kumar sengupta
Professor, International Institute of Management, New Delhi


Chapters

1. Knowledge and its Attributes-- A source of Competitive Advantage

· Knowledge as a Source of Competitive Advantage
· Knowledge = Intellectual Capital
· Evolution of Knowledge Society
· What is Knowledge?
· Knowledge Hierarchy
· Epistemology - Philosophical Enquiry of Knowledge
· Knowledge Processes
· Primary Types of Knowledge – Tacit and Explicit

2. Knowledge Management - Concepts and Strategies

· Defining Knowledge Management
· Drivers of Knowledge Management
· Nonaka’s Model of Knowledge Sharing and Conversion Process
· Communities of Practice
· Knowledge Management Cycle
· Roadmap to Knowledge Management in an Organisation
· Organisational Restructuring for facilitating KM
· Benefits accrued to Organisations embracing KM

3. Human and Organisational Aspects of Knowledge Management

· Organisational Knowledge Levers
· Human Motivation in Knowledge Management
· Organisational Culture and Knowledge Management
· Linking Business, Knowledge and HRM Strategies
· Learning Organisation
· Managing Knowledge Workers
· Pre-requisites for deployment of a KM System in a Company



4. Management of Innovation and R&D

· Business Environment Today and Prescriptions for Meeting The Challenges
· Creativity, Invention and Innovation
· Types of Innovation
· Building Innovation Capability
· Entrepreneurship and Intrapreneurship
· Management of R&D Functions
· Corporate-level R&D Investment Strategy
· Laboratory to Market Place Route for Commercialization


5. Knowledge Management Infrastructure

· Basic Process Elements of Knowledge Management in a Company
· Primitive forms of KM
· Post-computers, Pre-Internet and Post Internet KM
· Infrastructure, Infostructure, Infoculture
· Role of IT/ ICT in KM
· KM Tool Categories
· Designing IT infrastructure of a KM system
· Evolution of Organizational Applications of Information Technology
· Examples of IT Infrastructure for KM in Industry at large

6. Knowledge Audit

· Why Audit Knowledge?
· Purpose of Knowledge Audit
· Issues examined during Audit
· Benefits of Audit
· When to conduct Audit
· Steps of the Audit Process
· The Knowledge Audit Team
· Stages of Knowledge Growth
· 8 Cs of Knowledge Audit

7. Knowledge Management Metrics

· Some Visible Impacts of KM and Eventual Benefits expected
· What are Metrics?
· KM Metrics: What and how to Measure
· Some examples of KM Metrics
· Basic Principles of KM Metrics
· Common Traps in Choosing Metrics
· Illustrations of KM Metrics in selected Industry Firms
· Siemen’s Knowledge Management Maturity Model (KMMM)
· MAKE Awards

8. Intellectual Property rights (IPR) in Knowledge Management

· Knowledge Economy Environment and relevance of IPR
· Basics about IPR
· More about Patents
· Brief discussion on Patents Act of India (2005)
· Innovation and IPR
· Knowledge Inputs for IP creation—Ownership and Confidentiality Issues
· Role of IP in Research Collaboration
· Bayh-Dole (Patents) Act of USA
· Policy Framework of Govt of India
· Patenting Abroad- profiles of WTO, TRIPS and PCT

9. Concluding Remarks


Note: In all the eight subject chapters, we shall include case studies, review questions, exercises etc

Monday, November 19, 2007

-- KNOWLEDGE MANAGEMENT –
Is it a fad or is ita necessity in the new economy?
Professor AK Sengupta*

In traditional management literature, land, labour and capital are recognized as the three primary factors of production in the Industrial economy. These relate to physical assets. The economic prosperity in the post second world war industrially developed countries happened primarily by efficient exploitation of these assets. Between 1950s and 1980s, the emphasis was on Agriculture and Manufacturing, where availability and effective utilization of money, manpower and machines (the three Ms) played key roles. In the eighties, services industry came into prominence - in health, education, tourism, finance, business processes and so forth. Then came the Information Age, mainly through rapid developments that took place in computer technologies, both in terms of hardware and software. Together with galloping advances in the communication technologies, internet systems as well as the physical sciences, the nineties heralded the age of Knowledge Society. In the 21st century the health of all businesses, whether in Manufacturing, in Services or in Information sectors, will be determined primarily by how effective the organizations are in exploitation of existing knowledge and development or creation of new knowledge, and not by the physical assets alone.


What is Knowledge? It is more than data and information that have been accumulated in the past, or gets collected everyday. Experience, value judgment, insight, contextualisation, intuition, evaluation and belief are some of the process elements that go into converting data and information into what can be called Knowledge. In other words, development or creation of Knowledge is an intellectual process, originating in human minds. From an organization perspective, however, it is often embedded in collective practices, processes, routines, systems, and norms. They are the intangible assets of a Company, that are exemplified by the academic expertise, competency and skill in the people, the breakthroughs and intellectual property like patents and research outputs, the innovative business ideas, customer loyalties and feedback, the past experiences (both in terms of achievements and failures) and so forth.


In the industrial world today, the ability to make use of the intangible assets in the Company is far more decisive than its ability to exploit its physical assets. Managing Knowledge is as important as managing financial capital or physical plant. As the market shifts, uncertainty dominates, technologies proliferate, competitors multiply, and products and services become obsolete rapidly, successful Companies are characterized by their ability to create new knowledge consistently, quickly get it disseminated and absorbed, and embody it in their new products and services. Today’s mantra is “innovate, innovate, innovate”.In the era of Knowledge economy, the command-and-control management model of the industrial past will not work. The Knowledge Asset for the most part is not exactly corporate property stored somewhere in the files or warehouse in the Company. It is to be found in the heads of its Knowledge Workers. The employees now have to be considered assets, not liabilities, because most, if not each, of them hold some Knowledge. To quote Peter Drucker,“Post capitalist society is the Knowledge Society, where Knowledge is not just another resource, but the only meaningful resource…..Knowledge worker will play the central role in such a society…He is the single greatest asset.”


Knowledge Management (KM) is essentially about managing people, and creating an environment in which employees share what they know and innovation is encouraged. It is more of a corporate organizational and cultural challenge. It is concerned with providing a mechanism for creating, capturing, sharing and integrating the tacit (residing in the minds of people) and explicit (documents and records) knowledge within and outside the organization, and applying them as strategic resource to gain competitive advantage in the “marketplace”. The primary organizational requirement for KM is to institutionalize open communication, limited top-down control and a flat and flexible structure that promotes readiness to continually change and adapt.


To underpin the KM processes of acquisition, creation, sharing and utilization of Knowledge, there are lots of Information and Communication Technology (ICT) tools available, such as Search Engines, Web Portals, CAD systems, Decision Support Software, Groupware, Intranet, email. These tools facilitate codification, differentiation, categorization, storage, dissemination and retrieval of Knowledge. It is however most important to re-iterate that KM is not merely an IT based software system, but that it has to combine the Information system with people. It is not just about building an enterprise wide smart intranet or a wireless network, but its main focus is to help right people apply right knowledge at the right time.


There are those who believe that Knowledge Management is just another fad. They are wrong. It is as certain as the reality of Knowledge economy. There is of course much yet to be learned about how to manage knowledge most effectively, but in today’s globalised market economy, the future of many Companies could be in jeopardy if serious efforts are not undertaken to assess the knowledge needs and build capacity to expand the existing knowledge. Knowledge Management is several steps ahead of the Information Management, since the thrust changes from collating, storing, disseminating and retrieving information to using it to create, innovate and cope with competition.
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* Author is currently teaching courses on KM and Entrepreneurship & SmallBusiness Development at IMI

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VISITING WIPRO – AN EXPERIENCE IN INNOVATIONAND OUTSOURCING
(published in IMI Newsletter of January,2007)
Professor Arya Kumar Sengupta*


The email message that I received one morning on a bright and festive day in October was one among some thirty I receive nearly everyday. It originated from one Priya Nambiar, an executive from WIPRO, someone I did not know. Inside there was an invitation to participate in a one day event titled “Executive Briefing on Innovation @ WIPRO” at Bangalore, e-signed by the Chairman of the Company, Azim Premji himself. Soon I got a call on my cell phone from Priya, confirming that invitation which had apparently gone to some twenty Academics and Innovation Leaders (as Priya defined them) from all over India. I was pleasantly surprised, and somewhat elated, that my earlier efforts at IIT Delhi as the Managing Director of its autonomous industry interface organization, the Foundation for Innovation and Technology Transfer (FITT), and the initiator of the Technology Business Incubation Unit (TBIU) there, the first of its kind in an academic institution in India, was recognized in one of the topmost Technology Companies of India and the world. I accepted the invitation, of course.The event took place in the third week of November, and we were all there at Bangalore as the guests of Azim Premji, all expenses paid. Among the delegates there were Professor D Phatak from IIT Bombay, Professor RK Arora of IIT Delhi, Professor Jajoo of IIM Ahmedabad, Professor Sadagopan of IIIT Bangalore, Professor Rajat Moona from IIT Kanpur, Dr Subramanium, DDG of NIC, Dr Gautam Bose of NIC, SR Balasubramanium from HDFC Bank, Vishnu Varshney, MD of Gujarat Venture Finance and others. It was quite a gathering, representing tons of academic excellence and professional acumen.

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*The author teaches Knowledge Management and Entrepreneurship at IMI and is the Programme Director for the 3 year part-time Post Graduate Programme in Management (PGPM) for working Executives. aksg@imi.edu_____________



WIPRO, many do not know, is a 60 year old Company. From its humble beginning as a vegetable oil manufacturing company in the 1950s, today it has become one of the world’s leading technology service providers. Its annual revenue in the last fiscal year (2005-06) was more than $ 2.4 billion ( Rs 106 billion), of which the combined IT business accounted for $ 2 b. It ranks as the third largest Tech Tigers of India, behind TCS and Infosys. Among the three, WIPRO has arguably the broadest array of Technology Services to offer, including software programming, tech systems integration, systems management, business process outsourcing, R&D outsourcing, consulting, and hardware product engineering. It employs more than 60,000 people, of which its global tech business accounts for 54000; some 14000 were added in one year last fiscal. Its clientele and technology/business collaborators ranges from some of the biggest names in the world, GM, Hewlett Packard, Microsoft, HSBC, SONY, Royal Dutch Shell, and GE. WIPRO has pioneered a strategy of developing expertise in a wide range of different industries, from banking to retail to manufacturing. It has presence in 45 countries, including sales offices, and centres for BPO, software and hardware development and engineering in 14 countries, all around the world, apart from its vast engineering infrastructure in India. It is ranked 7th amongst the top 100 global outsourcing firms. It is listed in the NYSE. It is truly a Transnational Company of the twenty first century.
The invited delegates of the Executive Briefing Meet at Bangalore were given a glimpse of the WIPRO’s vast and multifarious activity canvas in a succinct yet effective manner. We stayed at the WIPRO Guest House at the Sarjapur campus of the Company, that also housed its corporate office. Early in the morning all of us was driven down to their sprawling Electronic City Campus that had more than 25 office complexes where some 40000 people are engaged in Knowledge work. The ambience there was more like that of an academic or a research institution, ultra-modern, high tech, disciplined and extremely efficient. We were given presentations in the conference room, and taken to some of the research labs, the Talent Transformation facility (for corporate training) and the Global Command Centre, which is the hub of the global technology service delivery activities of WIPRO.
WIPRO began its foray into Information technology in 1980 as a traditional maker of computers , one of the first firms in India, but later diversified into software programming and electronics engineering services on hire. In 1990s, when the global competition forced many western multi-nationals resort to outsourcing their IT and business processes in a big way, WIPRO was one of the first organizations in the third world to come up with the necessary wherewithal to quickly adapt to the requirements of so-called virtual corporation. Though it started with low cost routine software programming service, today WIPRO is one of the most capable tech service outfits. It has over the years developed a strong engineering R&D capability, from designing of semi-conductor chips, to creating real time operating systems, to writing software applications, to designing of user interfaces. WIPRO often plays the role of a product integrator. When “there is a need for somebody for tying together a technology from the US, the manufacturing from China, and, perhaps, intellectual property from Israel, that’s us” At the core of WIPRO’s strategy is the transnational business concept that enjoins the Company to perform various corporate functions and types of work at locations in the world where it can be most efficient. A transnational corporation also must set up infrastructure that facilitates communication and collaboration between the far-flung outposts. A number of Indian Companies have successfully joined this bandwagon; WIPRO is one of the leaders in this game. Yet only about 3% of the $700 billion global IT outsourcing was off-shored to Indian Companies in 2006. The potential for Indian tech companies is huge, and WIPRO can be a good model for many others to follow.
There is little doubt that behind the outstanding success of WIPRO is their slavish dedication to satisfaction (more appropriately, delight) of its customers and collaborators. In recent times, WIPRO’s most abiding proposition has been on Total Outsourcing. It is a long term partnership wherein the technology service provider takes the ownership of sustaining and managing the client’s IT strategy & operation; based on a service level agreement, it is a value optimized way to ensure that the client’s IT transforms its Business. There are a large number of corporate clientele with which WIPRO has such total outsourcing relationship.The other strongest contributing factor is their obsession with innovation. Indeed, innovation has been a buzzword in WIPRO in almost all its functions from its beginning. Over the years, WIPRO’s innovation journey has covered focus on R&D and market to identifying new business opportunity, to business extension, to business transformation. It has been claimed that WIPRO has been sustaining competitive advantage and consolidating its leadership, primarily because of its thrust on the culture and spirit of innovation, for which there is an established and systematic innovation management process in place. The Innovation Initiative at WIPRO is a grassroots effort, comprising idea generation, idea incubation through to successful execution. At least 5% of the Companies revenue in the 2006 fiscal has been estimated to have come from the innovation pipeline. WIPRO aims to grow to a $ 5 billion company in the next five years, for which it is targeting at achieving breakthrough innovations and a new Quantum Innovation Programme has been launched.A notable feature in WIPRO’s HR management is its emphasis on skill and knowledge upgradation. Every WIPRO employee undergoes knowledge upgradation training at least 12 days in a year. In the present continuously changing business environment, the thrust of WIPRO is in helping people to transform themselves to a higher level of skill and evolving knowledge in new areas. A large infrastructure has been developed for such purpose, and innovatively, it is called Talent Transformation. Every year WIPRO recruits thousands of young graduates, but interestingly many of them are from the science stream rather than from management or engineering. A training programme of more than three to four months later, consisting of classroom teaching, on the job assignments and boot camp exercises, the new recruits get totally transformed into WIPRO professionals. There is also a Wipro Academy of Software Excellence (WASE), which is more like a university within a company.
A one day exposure to the WIPRO way obviously cannot really do justice to the plethora of activities the Company is engaged in. One is however impressed by the environment of professionalism, innovative spirit and unbounded enthusiasm of the WIPRO combine. The management style in WIPRO is truly expressed by its Value pronouncement, appropriately named the Spirit of WIPRO, which comprise an Intensity to Win (thrust on customer success), Acting with Sensitivity (respect for individual) and Unyielding Integrity (commitment, honesty and fairness in action). Azim Premji, the Chairman of the Company, with whom we spent an hour in the late afternoon, represents the WIPRO spirit.
Reference:
a) Power Point Presentations on Introduction to Wipro (by KS Viswanathan, CEO), Total Outsourcing (by Anand Shankaran, VP Global IT Outsourcing) and Managing Innovation (by Divakaran Mangalnath, CTO)
b) Steve Hamm, Bangalore Tigers, Tata McGraw-Hill, New Delhi, 2006